🔐 Privacy Policy

facai88 Privacy Policy – Your Information Is Safe With Us

When you register with facai88, you share certain information with us. This page clearly explains how that information is used, where it is stored, and how it is kept secure.

SSL Encrypted
All data protected with 256-bit encryption
Never Sold to Third Parties
Your Data Stays With Us
Last Updated
January 2026
Last Updated: January 2026 Language: English Applicable to: facai88.world Encryption: SSL 256-bit

How facai88 Protects Your Privacy

We believe your data belongs to you. These principles reflect that belief.

Bank-Grade Encryption

All transactions and personal data at facai88 are protected by 256-bit SSL encryption — the same technology used by major banks worldwide. Your data cannot be intercepted in transit.

Data Never Sold

Facai88 never sells your phone number, email, or transaction details to third parties. Your information is used solely for operating the platform.

You're in Control

You have the right to view, correct, or request deletion of your own data. facai88's support team handles these requests promptly.

Secure Data Storage

Your data is stored on secured servers that undergo regular security audits. Multi-layer firewalls are in place to prevent unauthorized access.

Anonymized Analytics

Usage patterns are analyzed to improve the platform, but all data is anonymized beforehand. No personal identifiers are involved in this process.

No Unnecessary Marketing

If you no longer wish to receive promotional messages from facai88, you can opt out at any time. We respect your preferences.

Facai88 takes your privacy seriously. This policy explains what data we collect, why we collect it, and how we keep it secure. If you have any questions, support@facai88.worldcontact us at.

1

Introduction & Scope

Facai88 (referred to as "we", "us", or "the platform") operates an online gaming and betting service for users in Bangladesh. This Privacy Policy applies to the facai88.world website and its associated mobile applications.

By registering, logging in, or using facai88's services, you agree to the terms outlined in this Privacy Policy. This policy should be read alongside our Terms & Conditions.

📌 This Privacy Policy may be updated from time to time. You will be notified of any significant changes via your registered phone number or email.

2

What Information We Collect

Facai88 collects two types of information from you – what you provide directly, and what is collected automatically.

What You Provide Directly:

  • At registration: mobile number, password (stored in encrypted form).
  • During KYC verification: full name, date of birth, National ID or passport number.
  • During payment: bKash/Nagad/Rocket account number (full banking details are not stored).
  • When you contact support: your messages and related data.

Automatically Collected Information:

  • IP address and device information (model, operating system).
  • Browser type and language settings.
  • Platform activity logs (login times, pages visited, game sessions).
  • Cookies and session data (see Section 5 for details).
Data Type Purpose Required?
Mobile Number Login ID, OTP verification Yes
National ID Card KYC verification, age confirmation Before Withdrawal
Payment Number Deposit & Withdrawal Process At the Time of Transaction
IP Address Security verification and fraud prevention Automatic
Game Activity Logs Dispute resolution, system improvement Automatic
3

Why This Information Is Collected

Facai88 uses your information only for specific, defined purposes. We never collect or use data beyond what is necessary.

  • Account Management: To create your account, verify your identity, and ensure secure login.
  • Payment Processing: To accurately process deposit and withdrawal requests.
  • Security & Fraud Prevention: To detect multiple accounts, bot usage, or any other fraudulent activity.
  • Legal Obligations: To fulfil our legal obligations under anti-money laundering regulations.
  • Service Improvement: To analyze anonymized data and improve the overall platform experience.
  • Customer Support: to get your issue resolved quickly.
  • Promotions & Bonuses: To send you relevant offers (you can opt out at any time).

💡 facai88 never sells your information to advertisers or data brokers. That is our commitment.

4

Who Your Information Is Shared With

Facai88 does not share your personal information with third parties — with a few limited exceptions, which are clearly outlined below.

Data is shared only in limited circumstances:

  • Payment Providers: Only the information necessary to complete transactions is shared with bKash, Nagad, or Rocket. These providers have their own privacy policies.
  • Game Providers: Technical game session data may be shared with providers such as Pragmatic Play or Evolution – however, this does not include any personally identifying information.
  • Legal Authorities: We are legally required to share information in response to valid requests from Bangladeshi legal authorities or regulatory bodies.
  • Security Auditors: When independent security experts audit the platform, only encrypted and anonymized data is used — no personal identifiers.

Facai88 never shares your mobile number or personal identity with marketing companies, advertisers, or any other commercial third parties.

5

Cookies & Tracking Technologies

The facai88 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help enhance your experience on the platform.

Types of Cookies We Use:

  • Essential Cookies: These cookies are essential for maintaining your login session and ensuring platform security. Disabling them may prevent the platform from functioning properly.
  • Performance Cookies: To understand which pages are used most and where issues arise. This data is anonymized.
  • Preference Cookies: To remember your language preferences or game settings.

You can disable cookies through your browser settings, though doing so may affect certain platform features. facai88 does not use third-party advertising cookies.

6

Data Retention Period

Facai88 does not retain your data longer than necessary. Different types of data have different defined retention periods.

  • Account Information: For the duration your account remains active, and for up to 5 years after closure (as required by legal obligations).
  • Transaction history: Up to 7 years maximum — retained as required by financial regulations.
  • Game Session Logs: Up to 18 months for dispute resolution purposes.
  • Support conversations: Up to 12 months after account closure.
  • KYC Documents: Up to 5 years after account closure when required by law.

Once the defined retention period expires, data is securely deleted or permanently anonymized.

7

Your Data Rights

Facai88 believes you should have full control over your own data. The rights listed below are yours, and we are ready to help you exercise them.

👁️
Right to Access

You can request to know what information we hold about you.

✏️
Right to Rectification

Contact support to correct any inaccurate or outdated information.

🗑️
Deletion Request

You may request deletion of your data unless we are required to retain it by law.

📤
Portability

You may request a copy of your data in a specific, portable format.

🔕
Marketing Opt-Out

Promotional messages can be turned off at any time if you no longer wish to receive them.

⏸️
Restriction of Processing

You may request that your data be used only for specific, limited purposes.

To exercise these rights support@facai88.worldto email us. We typically respond within 7 business days.

8

Security Measures

Facai88 has put in place multiple technical and organizational measures to keep your information secure.

  • Encryption: All data transmissions are encrypted using TLS 1.3. Stored sensitive data is protected with AES-256 encryption.
  • Access Control: Only designated, authorised staff can access your data, and every access is logged.
  • Regular Security Audits: Independent security experts regularly audit our systems.
  • Two-Factor Authentication: OTP verification is required for all critical account activities.
  • Data Backup: Your data is backed up regularly to prevent loss in the event of an unexpected incident.

We provide technical safeguards, but keeping your password and OTP confidential is your responsibility too. Never share your password or OTP with anyone — no facai88 staff member will ever ask for this information.

9

Protection of Minors

Facai88 strictly enforces an 18+ age policy. We do not knowingly collect personal information from anyone under the age of 18.

Age is verified at registration, and confirmed through identity documents during the KYC process. If an underage account is detected, it will be closed immediately and all associated data will be deleted.

If parents suspect their child is using facai88, they should immediately support@facai88.world— action will be taken promptly.

10

Privacy Policy Updates

Facai88 may update this Privacy Policy from time to time. Changes may be driven by new legal requirements, technological developments, or improvements to our services.

  • Minor changes: only the "Last Updated" date at the top of the page will be revised.
  • Major changes: you will be notified via SMS to your registered phone number or through a notice on the platform.

Continued use of facai88 after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page regularly.

📬 For any privacy-related questions or concerns, reach out to us directly: support@facai88.world — we aim to respond within 48 hours.

Common Questions About Payments & Betting

Straightforward answers to common questions from facai88 users.

Deposits via bKash or Nagad are typically credited to your facai88 account within 2–5 minutes. Occasionally, network congestion or minor payment gateway issues may extend this to up to 30 minutes. If the funds still haven't appeared after 30 minutes, contact facai88 Live Chat immediately. Have your bKash transaction reference number (TrxID) ready — this helps the support team locate and resolve the issue much faster. Most cases are resolved within 15–20 minutes. If a deposit fails, the funds are generally returned to your mobile wallet automatically; however, bank transfers may take 1–3 business days to reverse.

The minimum bet amount at facai88 depends on the game or market type. For Sports Betting, bets generally start from as low as ৳10. Some casino slots can be played from ৳5, while high-stakes tables may require a minimum of ৳50 or more. Live Casino tables typically have a minimum bet of ৳50–৳100. The minimum and maximum bet limits are displayed on screen before you enter each game, so always check before placing your bet. VIP members enjoy significantly higher maximum bet limits.

Start Gaming Safely on facai88

Your data is protected, your payments are secure. Register now and claim your 100% welcome bonus.

For users 18+ only. Terms and conditions apply. Please gamble responsibly.

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