facai88 Terms & Conditions – Complete Guide to Using the Platform

Facai88 is an online gaming and betting platform operated for users in Bangladesh. These terms and conditions define the legal relationship between facai88 and its users.

By registering for or using the facai88 platform, you acknowledge that:

• You are 18 years of age or older.
• You are using the platform voluntarily and with full awareness.
• There are no legal restrictions on online betting and gaming from your current location.
• You are playing on your own personal account, not on behalf of anyone else.

To open an account on facai88, you must provide accurate and complete information. Accounts created with false details may be terminated at any time and any balance may be forfeited.

Account Registration Requirements:

• A valid mobile number is required — this will serve as your login ID.
• Only one account can be registered per phone number.
• Keep your password strong and never share it with anyone. You are solely responsible for the security of your account.
• If a KYC (Know Your Customer) verification request is issued, you must submit your National ID or passport details within the specified timeframe.
• Keep your account information up to date at all times. To change your name or phone number, please contact support.

Deposits and withdrawals on facai88 are supported via bKash, Nagad, and Rocket. Bank transfers are also available.

Deposit Rules:

• The minimum deposit amount is ৳500.
• Deposits are typically credited to your account instantly. If there is an issue, please wait 30 minutes and then contact support.
• Deposits must be made from a payment account registered in your own name. Payments from third-party accounts are not accepted.

Withdrawal Rules:

• The minimum withdrawal amount is ৳500.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Standard withdrawals are processed within 24 hours. VIP members enjoy even faster processing.
• KYC verification is mandatory before your first large withdrawal.
• Winnings earned from a bonus must meet the specified wagering requirement before they can be withdrawn.

Before placing any bet on facai88, make sure you're familiar with the rules for each game and market. Below are some general betting rules that apply across all sections.

• Once a bet is confirmed, it cannot be cancelled or modified.
• If a bet fails to process due to a system error or network issue, the relevant funds will be refunded.
• In-play betting odds change in real time. The odds at the moment your bet is confirmed are final.
• If an event is cancelled, all related bets will be voided and stakes will be refunded.
• Facai88 reserves the right to void any bets placed at clearly incorrect odds.

Special Rules for Sports Betting:

• In cricket, if a match is completed via the Duckworth-Lewis method, the result will be considered valid.
• In football, unless a market explicitly states otherwise, only the result from regular 90-minute play applies — extra time and penalty shootouts are excluded.
• If one match in a series bet is cancelled, the rules applicable to the full series bet are detailed in the relevant section.

Facai88's bonuses and promotions are designed to add extra value for users. Each bonus comes with specific terms that must be followed.

General Bonus Terms:

• The welcome bonus applies to your first deposit only and can be claimed once per account.
• The wagering requirement must be met before any bonus funds can be withdrawn. This information is clearly stated alongside each bonus.
• All bonuses have an expiry date. If the wagering requirement is not completed within that period, both the bonus and any winnings derived from it will be forfeited.
• Free spin bonuses generally apply to specific games and may come with a maximum win cap.
• Multiple bonuses cannot be used simultaneously unless explicitly permitted.

For the referral bonus, you'll receive the bonus once your referred friend registers and makes the required minimum deposit. Any attempt to claim bonuses through fake referrals or duplicate accounts will result in both accounts being permanently closed.

Facai88 is committed to maintaining a fair and safe environment. The following activities are strictly prohibited:

• Multiple Accounts: Opening multiple accounts under the same person is strictly prohibited.
• Automated Betting: Placing bets using bots, scripts, or any other automated software is strictly prohibited.
• Money Laundering: facai88 complies with international anti-money laundering regulations. We are legally obligated to report any suspicious transactions.
• Arbitrage Betting: Placing bets that exploit system vulnerabilities or errors to guarantee a profit.
• Fraudulent Payments: Processing transactions using another person's payment account.
• Hacking or Cyber Attacks: Any attempt to compromise the security of the platform.

If any of the above activities are proven, facai88 will permanently close the account and forfeit the associated balance. Legal action may also be taken where necessary.

Facai88 operates as a platform and does not control gaming outcomes. All games are powered by certified Random Number Generator (RNG) providers.

• Facai88 is not responsible for any losses caused by network issues or device malfunctions.
• Winning and losing in gaming is entirely a personal experience for the player. facai88 is not liable for any financial losses incurred.
• Facai88 apologizes for any temporary unavailability during server maintenance but is not obligated to provide compensation.
• If a game is interrupted due to a technical issue on the part of a third-party provider, the affected bet will be cancelled and the stake refunded.

Facai88 takes your personal data seriously. Information provided at registration is used solely for account management, identity verification, and legal compliance purposes.

• Your personal information is never sold or shared with any third party.
• We may be required by law to report suspicious financial activity to the relevant authorities.
• Anonymized user data may be analyzed to help improve the platform.

For full details on our privacy practices, please visit our Privacy Policy View page.

You may close your account at any time. Simply contact support and withdraw any remaining balance beforehand.

Reasons facai88 may suspend or close an account:

• If prohibited activity (see Section 6) is proven.
• Failure to respond to a KYC verification request.
• Registering with false identity information.
• Extended inactivity (more than 12 months).

Users are generally notified before an account is closed and given the opportunity to raise an objection. In cases involving prohibited activity, immediate action may be taken.

If you have a concern or complaint, please contact the facai88 customer support team first. Most issues are resolved within 24–48 hours.

• Contact us via Live Chat (available 24/7).
• Email us at: support@facai88.world.
• Submitting screenshots or a bet ID related to your complaint will help us resolve it faster.