🛡️ Responsible Gaming

facai88Responsible Gaming at — Stay in Control

Gaming should be a source of entertainment, not a source of stress. With that in mind, facai88 offers a range of responsible gaming tools and safeguards — all free, available to everyone.

Deposit Limit
Set Your Own Limits
Self-Exclusion
Take a break of 7 to 90 days
Session Timer
Keep track of how long you've been playing
24/7 Support
Get help in Bengali

Facai88's responsible gaming measures

These tools on facai88 aren't just for show — they actually work and can be activated from your account at any time.

Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once set, you won't be able to deposit beyond that amount. Staying within budget becomes much easier.

Session Timer

Decide in advance how many minutes or hours you want to play. When time is up, facai88 will automatically remind you. Keeping track of your time keeps gaming fun.

Self-Exclusion

If you'd like to pause your account for a set period, use the self-exclusion option. Breaks of 7 to 90 days are available — logging in will not be possible during this time.

Loss Limit

Once your losses reach a set amount, you won't be able to place further bets. You set this limit yourself — an effective way to keep financial losses under control.

Parental Controls

Parents can use third-party filtering software to prevent minors from accessing facai88. facai88 fully supports the use of such software.

Expert Support

Feeling like gaming is becoming a problem? facai88's support team is specially trained and ready to help with empathy and without judgment. Don't hesitate to reach out.

Is gaming working for you, or are you working for gaming?

Responsible gaming is something we take seriously at facai88. Online betting and casino gaming are, at their core, a form of entertainment — much like watching a film or enjoying a cricket match. The trouble starts when entertainment turns into emotional dependency.

Online gaming is growing fast in Bangladesh, and most people play responsibly. However, for a small number of players it can become a problem. Rather than ignore that possibility, facai88 is committed to addressing it head-on.

📌 facai88's responsible gaming tools are free and available to everyone. Using them isn't a sign of weakness — it's proof of making smart decisions.

What Does Responsible Gaming Mean?

Responsible gaming means keeping gaming as a controlled part of your life. It doesn't mean playing less — it means staying aware of your budget, your time, and your state of mind.

A responsible player:

  • Only bet money you can afford to lose — money that won't affect your household if it's gone.
  • Don't increase your bets to try to recover what you've lost.
  • Set a time and spending limit before you play — and stick to it.
  • Don't treat gaming as a source of income — keep it as entertainment.
  • Don't let gaming get in the way of time with loved ones, work, or sleep.

How do you know if there's a problem?

There are certain signs worth paying attention to. Consider whether any of the following apply to you:

Placing bigger bets to try to win back lost money

Feeling restless or irritable when you're not gaming

Hiding your gaming from family or friends

Playing beyond your set budget

Skipping sleep or meals to keep gaming

Taking out loans or dipping into savings to fund gaming

Tried to stop but couldn't

Unable to focus on work or studies

If you recognize two or more of the signs above in yourself, talk to facai88's support team. We're here to help, not to judge.

Remember: overcoming a gaming problem is entirely possible. Asking for help is the first and most important step. Reach out at support@facai88.world or talk to us via live chat.

How Deposit Limits Help

Example: setting a monthly limit of ৳5,000

Week 1৳1,200 / ৳5,000
Week 2৳2,500 / ৳5,000
Week 3৳3,800 / ৳5,000
Week 4৳5,000 / ৳5,000 – Locked

Once your limit is reached, no further deposits can be made for the rest of the month — that's your protection.

5 Tips for Safe Gaming
1

Set a budget and time limit before you play — and stick to them.

2

Don't game when you're angry, depressed, or under the influence.

3

Don't chase losses by trying to win back what you've lost.

4

Take regular breaks — avoid playing for more than one hour at a stretch.

5

There is no such thing as a guaranteed winning "strategy" — hold onto that truth.

How facai88's protection tools work

Learn in detail how to use each tool.

💰
Setting a Deposit Limit

Go to Account Settings and set your daily, weekly, or monthly limit under the "Responsible Gaming" section. Lowering a limit takes effect immediately. Raising one requires a 24-hour cooling period — that's intentional.

⏱️
Session Reminder

Set a timer before you start playing. Once the time is up, a notice will appear on screen encouraging you to take a break. You can dismiss it, but when you do, it will be a conscious decision.

🚫
Self-Exclusion

Contact support or go to Account Settings to suspend your account for 7, 14, 30, or 90 days. During this period, logging in will not be possible under any circumstances. The account does not reactivate automatically once the period ends — you'll need to request it yourself.

📉
Loss Limit

This feature stops you from betting once you've lost a set amount. For example, if you lose more than ৳500 in a day, you won't be able to play for the rest of that day. The limit resets the next day.

📊
Activity History

Your full gaming and payment history from the past 30, 90, or 180 days is available from your account. It's a great way to understand your own patterns.

💬
Confidential Support

Reach out to our trained team via live chat or email. All conversations are completely confidential — no one else will know. No judgment, just help.

How to Set a Deposit Limit

Setting up a deposit limit only takes a few steps. Do it once and it works for you going forward.

1
Log in to facai88

Log in to your account with your mobile number and password.

2
Go to the Profile Menu

Click your profile icon in the top right corner and select "Account Settings".

3
Go to the "Responsible Gaming" Tab

Look for the "Responsible Gaming" option in the settings menu.

4
Set a Limit

Choose daily, weekly, or monthly — whichever you prefer — enter the amount, and confirm.

5
Verify with OTP

Confirm the change with the OTP sent to your phone for security. Your limit will then be activated.

Important information about self-exclusion

There are a few things to know before activating self-exclusion.

  • Logging in, placing bets, or making deposits will be completely impossible during the exclusion period.
  • Promotional emails and SMS will also be paused during this period.
  • Any balance remaining in your account can be withdrawn once the exclusion period has ended.
  • Cancelling an exclusion early is not possible — this is in place for your own protection.
  • To reactivate your account after exclusion ends, you'll need to contact support with a request.

To request self-exclusion: support@facai88.world

Are my gaming habits healthy?

Answer the questions below honestly. This is completely confidential and just for you.

Facai88's Commitment to Responsible Gaming

🔞
Strict Age Verification

No one under 18 can register on facai88. Age is confirmed through the KYC process, and any account under suspicion cannot operate without completing verification.

🎓
Team Training

Every member of facai88's support team is specially trained in responsible gaming. They know how to recognize warning signs and provide compassionate assistance.

🚫
No aggressive marketing

Facai88 does not engage in any marketing that encourages vulnerable individuals to play more. Users who are self-excluded will not receive any bonus offers.

📋
Transparent Information

The RTP and house edge for every game are clearly displayed. Our goal is to help users make informed decisions.

Common questions about accounts & the app

Answers to some real questions asked by facai88 users.

KYC stands for "Know Your Customer" — it's a process to verify your identity and age. It's typically required before your first large withdrawal or when facai88 requests it. The documents needed are minimal: primarily a clear photo of your National ID (NID) or passport. Take photos of both the front and back of your NID, making sure all text is clearly legible. In some cases, a "selfie with ID" may be requested — simply take a photo holding your card. Submit everything via support@facai88.world or upload directly through the KYC section in your account. Verification is usually completed within 24 hours, and once done, you won't need to go through it again.

Yes, absolutely. facai88 is designed with mobile browsers in mind. Just open facai88.world in Chrome, Firefox, or Samsung Internet — the full site displays perfectly on mobile and every feature works as expected. Live Casino, Sports Betting, slots — all of it is playable right in your browser. That said, using the app does come with a few extra perks, such as faster loading, push notifications, and a home screen shortcut. If you're on a browser, you can also tap "Add to Home Screen" for an experience that feels just like an app. So don't worry if you haven't downloaded the app — your browser is all you need to get started.

Play Responsibly, Win Joyfully

Register at facai88 and enjoy safe gaming with our suite of protection tools.

For players 18+ only. Terms apply. For support, write to support@facai88.world.

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